Support center
Find quick answers by topic and contact us if you still need help.
Gameplay FAQ
Do I need to be a guest at a participating venue to play?
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How long does each puzzle take?
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Can I play with friends as a team?
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Do I need to register to play?
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Technical FAQ
Do I need internet connection during the game?
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Which devices are supported?
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What if the QR code does not work?
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Gameplay FAQ
Do I need to solve puzzles in order?
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How are scores validated?
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Is there a leaderboard?
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Account FAQ
Can I continue progress another day?
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What happens if I fail a puzzle attempt?
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Is my personal data safe?
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How do I delete my account?
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Payments FAQ
What does my purchase include?
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How do I get my invoice?
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What is the refund policy?
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Which payment methods are accepted?
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